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The Honolulu Advertiser

Posted on: Tuesday, May 27, 2003

Iraq works to bring Internet access back up to speed

By Jim Krane
Associated press

BAGHDAD, Iraq — Amr Bakr is an Internet addict. These days, the computer repairman finds himself in need of a fix.

Iraqis check e-mail in the anonymous room of a private Internet cafe in Baghdad. Iraqi Internet users are optimistic about the future of the Internet in Iraq, where access was previously available to a minority — and then only under perhaps the world's tightest restrictions.

Associated Press

His mornings used to consist of sipping coffee while he checked his five e-mail accounts and read news online from the BBC and al-Jazeera.

Since American missiles demolished antennas and transmitters atop the Iraq Ministry of Information building early last month, Bakr and the rest of Iraq have been cut off.

"I miss it a lot," Bakr said, sitting in a computer repair shop next to one of Baghdad's shuttered state Internet cafes. "I used to use it at least five to six hours a day."

While Bakr and other Iraqis are upset about the slicing of their precious tether to the world, they're also optimistic about the future of the Internet in Iraq, where access was previously available to a tiny minority — and only then under severe restrictions.

"I consider it as a gate to the 21st century for Iraqis who have been living in a dark age," said Shakir Abdulla, director general of the State Company for Internet Services, the agency that distributed the Internet in Iraq. "This will change their mentality."

For the past few weeks, Abdulla's technicians have been hammering together an Internet base station that will soon serve a 50-seat Internet cafe and some homes for the first time since April.

Until then, Internet access comes only via personal satellite phones carried mostly by reporters here or through a cafe in the city's Babil district with five computers hooked up to a satellite phone.

When it arrives, an unfettered Internet will nudge Iraqi society in new directions, offering business opportunities, alternative politics and contact with people abroad. Such leaps in communication can also stoke unrest.

"It's not clear that shopping is what they've got in mind. Or maybe shopping is exactly what they have in mind," said Jonathan Zittrain, a professor at Harvard Law School's Berkman Center for Internet and Society. "The respective popularity of each function of the Internet is very culturally derived."

For now, the Internet here is barely a memory.

The country's 65 or so Internet cafes — where most Iraqis logged on — have been looted. Employees of the State Company for Internet Services took home the few surviving machines for safekeeping.

Power sources are unreliable. Most of the phones in Iraq don't work, so widespread Internet access will be unlikely until they are fixed.

But there is hope — and action.

The state company's engineers salvaged one of its satellite transceivers from the burned-out Ministry of Information and winched it atop a two-story building in the al-Adel neighborhood in west Baghdad.

After weeks of cobbling and calibrating, the dish was able to send and receive a satellite signal about a week ago. It's now a temporary earth station, soon to be an Internet cafe.

"We built it from scrap. We had to weld it and build it manually," said Abdullah, a gray-haired man whose fingers fidget over a string of wooden prayer beads.

With 50 computers squirreled away, and security guards and a diesel generator at the ready, the Baghdad cafe will offer the public its first taste of the Internet since early April.

"It's a challenge for us to work under these conditions. But we've got good minds," said Maathir Fahad, 32, a database programmer in a blue head scarf who is helping prepare the future cafe, a blocky concrete house sitting behind a tall hedge.

One incentive is that the company already paid for a year's worth of satellite Internet bandwidth, which is still being beamed from space.

Even before the war, Iraq was no haven for Internet surfers. The country of 24 million was one of the last in the region to join the Internet community, counting only about 250,000 users, almost all of whom surfed the Web in state-run cafes, Abdulla said.

Home access was only permitted last year, with just 25,000 accounts.

The entire country used less than 10 megabits per second of Internet bandwidth, about the same amount as a big-city office building in the United States and the lowest of any Arab country, according to TeleGeography, Inc., a Washington, D.C.-based consultancy.

Iraq's Ministry of Information blocked much of the Web and permitted only e-mail from Iraq-based servers that sent copies of messages to the government, Abdulla said. No private Yahoo! e-mail, no chat rooms, no opposition news or political sites. No porn.