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The Honolulu Advertiser
Posted on: Thursday, August 25, 2005

BUREAUCRACY BUSTER
Noisy dogs next door won't quit

By Robbie Dingeman
Advertiser Staff Writer

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Q. A neighbor has at least 10 or more hunting dogs that howl, scream, bark, whine and scratch intermittently 24 hours a day. Needless to say this affects our lives daily.

We have contacted the police, humane society and lawmakers over the past three years. The only thing that has changed is that the society made the owner get rid of several dogs so there would only be 10. (Puppies younger than 4 months don't count.)

We have been to court and the judge fines the owner a small fee and we go through the whole process again.

To make the situation more insane, the police no longer respond and now the humane society writes the owner a letter first. Then the second time, if you're lucky, the humane society will send an investigator and maybe they will cite the owner.

This still does not resolve the continuous barking problem. HELP!

A. Hawaiian Humane Society spokeswoman Jacque Smith acknowledged that there is no easy answer to your problem and it can be a common one.

She said the problem can be compounded because the barking may stop when an officer arrives; the dog owner claims the dog doesn't bark; the complainant claims that the dog barks nonstop.

A dog owner is in violation of Honolulu's animal nuisance law when the dog barks intermittently for 30 minutes or constantly for 10 minutes to the disturbance of others.

Under city ordinance, a pet owner is responsible for keeping his or her animals "in a manner which will not endanger or unreasonably interfere with the public health, welfare, safety, peace or comfortable enjoyment of life and property."

Smith said a complainant must be willing to testify that the barking disrupts his or her "peace or comfortable enjoyment of life."

She said the society responds this way:

  • First complaint. The society sends a letter and educational material to the owner to say that a complaint has been received. This gives the pet owner time to try techniques and training to stop excessive barking.

  • Second complaint. A humane society investigator will meet with the dog owner and try to resolve the problem. The complainant must be willing to complete a statement form and agree to appear in court if necessary. Further complaints can result in fines that start at $50 and can rise to up to $1,000 or a mandatory court appearance. Then it's up to a judge to review the case and determine the penalties.

    If you have a question or a problem and need help getting to the right person, you can reach The Bureaucracy Buster one of three ways:

    Write to:

    The Bureaucracy Buster

    The Honolulu Advertiser

    605 Kapi'olani Blvd.

    Honolulu, HI 96813

    E-mail: buster@honoluluadvertiser.com

    Phone: 535-2454 and leave a message. Be sure to give us your name and daytime telephone number in case we need more information.

    Reach Robbie Dingeman at rdingeman@honoluluadvertiser.com.