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The Honolulu Advertiser

Updated at 7:35 p.m., Wednesday, November 15, 2006

Stones ticket refund procedures announced

Advertiser News Services

People who bought tickets online via Ticketmaster or Ticketmaster Charge-by-Phone for the canceled Nov. 22 Rolling Stones concert previously scheduled at Aloha Stadium will automatically receive a credit to the credit card used for the purchase, Ticketmaster has announced.

Ticket holders who purchased their tickets from a Ticketmaster retail ticket center may return the tickets to the point of purchase to receive a refund.

Following the company's long-standing policy regarding canceled events, the face-value price of the ticket and the convenience charge for each ticket will be refunded. The per-order processing fee and any delivery charges are not refundable.

For additional information about purchase policies, visit the Customer Service section of Ticketmaster.com at

http://www.ticketmaster.com/h/purchase.html.