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The Honolulu Advertiser
Posted on: Thursday, October 26, 2006

Most of us are clueless about our medical costs

By Michelle Singletary

WASHINGTON — As much as many consumers hate shopping for cars, that's nothing compared with trying to price out a medical procedure or a routine visit to the doctor.

There's really no reason you shouldn't get the best deal on a car. There are many resources available with the most up-to-date dollar figures on how much it costs to buy a certain model and anything in it.

But try finding out the cost for a knee repair or giving birth by a cesarean section. More people probably know the whereabouts of Osama bin Laden than the average cost of their health services.

In fact, one survey found that the typical consumer could predict the price of a Honda Accord to within $1,000, but was off by about $12,000 in estimating the average cost of a four-day hospital stay. People guessed an average of $7,762, but the cost was $20,000.

When it came to the cost of a routine doctor's office visit, respondents guessed an average of $95, according to a survey conducted by Harris Interactive for employee benefits provider Great-West Healthcare.

The actual average cost of a doctor's visit is $200. For emergency room visits, respondents estimated $680. The cost was actually lower, $400.

More than half of those who responded to the survey did not know the cost of treatment until it was received (68 percent), and 11 percent revealed they never found out the cost.

Many people fortunate enough to be covered by a employer health plan haven't been paying attention to health costs because we counted on our health insurance carrier to negotiate the price. We pay our annual premiums and, if required, fork over our co-payments and let the insurers deal with the rest of the bill.

But increasingly, workers are being pushed into consumerdirected health plans that are supposed to encourage people to look for lower-cost medical services. These plans often come with high deductibles, meaning that more employees will have to pay more out of pocket before benefits kick in.

And this means more people will need to know what their medical services cost to determine if it's worth switching to a consumer-driven plan.

But where do you get that information on medical costs? It's not like there's a handy dandy price guide sold in bookstores. To determine what you will pay, you'll have to do some research, and perhaps pay for the pricing information.

So before you decide, try the following resources:

  • Humana Inc., in partnership with advocacy group Consumer Action, has a Web site (www.familyhealthbudget.com) that includes a health budget planner. The site was developed in response to a survey commissioned by Humana and conducted by Harris Interactive that found two out of three respondents said they needed help budgeting health care.

  • WageWorks Inc. (www.wageworks.com), a provider of consumer-driven tax-advantaged spending accounts for health and dependent care, has a healthcare flexible spending account calculator. An FSA lets you set aside a certain amount of money before taxes to pay for qualified medical expenses. The calculator helps you figure out if this type of account is right for you.

  • eHealthInsurance (www.ehealthinsurance.com) is a good source for people not covered by an employee health plan and who need to buy their own insurance. On this site you'll find a large selection of health plans and the ability to compare costs.

  • www.HealthDecisions.org will give you information on 1,300 health plans and tens of thousands of agents and brokers nationwide.

  • HealthGrades Inc. (www.healthgrades.com) is a healthcare ratings company that sells reports on the cost of 55 medical procedures, based on regional averages of payments made by health plans. One report costs $7.95 but if you are facing a high deductible, it's worth the price to get detailed price information. You can also get physician reports, which include the amount individual physicians are paid by Medicare for more than 100 types of procedures and visits.

    There's no question that figuring out your annual medical costs and what health plan is best won't be easy. It's definitely not as easy as pricing out a Honda Accord, fully loaded. But when it comes to your health care, spend at least the same amount of time calculating the costs as you do pricing out your new ride.