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The Honolulu Advertiser

Updated at 1:41 p.m., Monday, April 30, 2007

UH crisis teams test emergency communication system

Advertiser Staff

The University of Hawai'i today successfully tested a new system to provide emergency notifications to personnel who are involved in managing institutional reaction and response in crisis situations, according to a UH news release.

More than 100 individuals throughout the UH system received test phone calls and e-mail messages automatically sent to their contact information.

The test was conducted using the NTI Connect-ED system, which was chosen by the university last year through a competitive solicitation. Several private schools in Honolulu use the product.

Today's test involved only emergency coordinators and administrators identified by the UH system or campuses as part of the institutional crisis response teams. UH has long maintained e-mail distribution capability for all its students and faculty. Connect-ED adds automated distribution of notices by phone and multiple e-mail address capability.

"No single approach can address all kinds of emergencies, so we need to incorporate a variety of strategies and technologies," David Lassner, UH Vice President for Information Technology and Chief Information Officer said in the release.

UH officials began considering alternative notification systems after a number of recent events highlighted the need for improvements in emergency communications. Last October's earthquake resulted in major power outages impacting many Hawai'i providers of e-mail and mobile phone service, as well as the ability of many people to make calls with their fixed line phones.

While the current agreement for use of NTI Connect-ED focuses on communication among crisis management teams, UH also plans to adopt one of the many approaches to providing text messages directly to any of the 60,000 students, faculty and staff who can accept emergency notices on their mobile phones. In addition, UH is looking into less high-tech notification systems such as warning sirens and PA systems.