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The Honolulu Advertiser

Posted at 12:08 p.m., Monday, August 13, 2007

Hawaiian Telcom to use Telcordia high-speed software

Advertiser Staff

Hawaiian Telcom Selects Telcordia for Next-Gen IP Services

PISCATAWAY, N.J.--(BUSINESS WIRE)--After being acknowledged as the global service fulfillment market leader for the second year in a row, Telcordia today announced that Hawaiian Telcom, Hawaii's leading telecommunications provider, has selected the Telcordia Fulfillment Suite to support its network and service evolution strategy. Hawaiian Telcom will deploy the market-leading solution to fully automate the provisioning and activation of innovative, high-speed services with a focus on customer satisfaction, retention, and growth.

"Hawaiian Telcom chose the Telcordia Fulfillment Suite because it is a robust, proven, attractively priced solution that will allow us to improve time to market for launching new services," said Harvey Plummer, senior vice president of Operations and Engineering for Hawaiian Telcom. "With the Telcordia Fulfillment Suite, we will have a unified platform for the tracking, activation, discovery and reconciliation of IP-based networks and services, which is critical to our success in the consumer and enterprise markets."

The Telcordia Fulfillment Suite will be used by Hawaiian Telcom to support its new MPLS-based IP services, including IP VLANs, DSL over IP and other future IP-based services. Hawaiian Telcom will also be able to manage the full life-cycle on service design, assignment, activation and synchronization, ensuring that no network element, customer or service ever falls through the cracks.

"We are seeing a trend for carriers to rationally evolve their networks to take advantage of the advanced services that consumers demand and are willing to pay for," said Michael Anderson, president of Global Solutions for Telcordia. "Hawaiian Telcom is taking a critical first step toward continued profitability and growth by deploying a state of the art fiber-to-the-node and fiber-to-the-premises network in parallel with our comprehensive Telcordia OSS solution. Our expertise with existing and new networks and ability to help carriers such as Hawaiian Telcom leverage their infrastructure investment while fostering innovation is unmatched."

The Telcordia Fulfillment Suite is the most flexible, proven provisioning and order management solution in the market. In April 2007, Telcordia was recognized for the second consecutive year as the global service fulfillment market leader by OSS Observer, a leading market research firm that analyzes telecom software. The Telcordia Fulfillment Suite includes Telcordia® Granite Inventory for provisioning, discovery and activation, and Telcordia® Expediter for order management.

About Telcordia

Telcordia Technologies, Inc. is a leading global provider of telecommunications network software and services for IP, wireline, wireless, and cable. As the industry continuously evolves, Telcordia has the experience and reach to deliver the critical elements of success to help communication providers worldwide deploy innovative and profitable new services via any network or device while helping carriers aggressively reduce costs and grow revenues. Telcordia is headquartered in Piscataway, N.J., with offices throughout North America, Europe, Asia, Central and Latin America. (www.telcordia.com)

About Hawaiian Telcom

Hawaiian Telcom is the state of Hawaii's leading telecommunications provider, offering a wide spectrum of telecommunications products and services, which include local and long distance service, High-Speed Internet, wireless services, and print directory and Internet directory services. For more information, visit www.hawaiiantel.com.

Contacts

Telcordia Technologies, Inc.

Sharon Oddy, +1 732-699-4203

oddys@telcordia.com

or

Brian Baumley, +1 732-699-4203

bbaumley@telcordia.com