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The Honolulu Advertiser
Posted on: Sunday, August 26, 2007

Businesses embrace 'cause marketing'

By David Schepp
The (Westchester, N.Y.) Journal News.

Hawaii news photo - The Honolulu Advertiser

Cassandra Edwards heads the Boston Market restaurant chain's fundraising program in the New York City area, where a percentage of its local profits go to local school programs.

ANGELA GAUL | Gannett News Service

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Corporations as diverse as American Express Co., Target Corp. and Boston Market Corp. are donating a portion of their proceeds to schools, charities and other worthwhile causes.

The for-profit businesses have embraced "cause marketing" as a way to build better relationships with customers and communities, and as a result, boost sales.

The Boston Market restaurant chain's Time For Your School program in the three-state New York City region contributes up to 40 percent of sales from its approximately 20 stores to local schools, program manager Cassandra Edwards said.

Nationwide, the program has earned U.S. schools more than $275,000 this year, said Trey Hall, the company's chief brand officer. He described the program as an opportunity for the Golden, Colo.-based chain to reacquaint consumers with its food and concept, "and hopefully get them into a routine of coming back to Boston Market."

"We would love for our sales to grow as a result of that," Hall said.

In promoting individual products or their businesses as a whole, many companies recognize that they're "not just in the business of selling products and services, but in the business of being a social citizen as well," said Paul Kurnit, a marketing professor at Pace University in New York City.

A number of companies have taken on specific causes to which they contribute not just money, but the skills of their employees, Kurnit said.

Companies still must keep their eye on the bottom line and be responsive to shareholders, Kurnit said. But a lot of them are integrating cause-related marketing and philanthropy as part of their overall business plan.

DeCicco Marketplace in New City donates 2 percent of sales from receipts that customers have stamped, with the proceeds usually going to local schools. Checks can range from hundreds of dollars to about a thousand, market co-owner Frank DeCicco Jr. said. "A lot of people are happy with it," he said.