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The Honolulu Advertiser

Posted at 4:38 p.m., Friday, February 9, 2007

BearingPoint agrees to pay Hawaiian Telcom $52M

Advertiser Staff

A consulting firm hired by Hawaiian Telcom to help build its new back-office systems has agreed to pay Hawaiian Telcom $52 million in settlement payments.

Under the agreement announced this week between Hawaiian Telcom and McLean, Va.-based BearingPoint Inc., BearingPoint also will waive $29.6 million in invoices payable by Hawaiian Telcom.

About $38 million of the settlement will be paid by BearingPoint insurers while $14 million will be paid by BearingPoint itself.

The settlement agreement announced this week also includes a full and complete release of both parties for all matters arising out of a contract between the two companies.

Hawaiian Telcom hired BearingPoint last year to help as it took over Hawai'i largest telephone network from Verizon Communications. But the transition, which was completed in April, was far from smooth. Some customers complained they were getting double-billed, and many said they had difficulty getting through to service representatives to have billing problems resolved.