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The Honolulu Advertiser

Updated at 3:49 p.m., Monday, February 26, 2007

Oceanic customers briefly lose broadband service

Advertiser Staff

Oceanic Time Warner Cable's Road Runner high speed Internet service customers statewide lost service for about 15 minutes this afternoon.

The outage also affected customers who use the company's digital phone service. The outage was the result of a problem at a data center in Orange County, Calif., that services Hawai'i customers, said Oceanic Time Warner Cable president Nate Smith.

"Somebody flipped the wrong switch," he said.

The company would not disclose how many customers were affected by the outage.