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The Honolulu Advertiser

Posted at 1:58 a.m., Thursday, January 18, 2007

Enhanced 911 service now with Mobi PCS

News Release

The City and County of Honolulu announced that the 911 dispatch centers at Honolulu Police Department, Honolulu Fire Department, Honolulu Emergency Services Department, Hickam Air Force Base and Navy Regional Dispatch Center (Pearl Harbor) now have the capability of tracking wireless 911 calls from MOBI PCS. 

"I've said all along that my administration's first priority is public safety," said Mayor Mufi Hannemann. "This is a major step forward and further proof of our ongoing commitment to improve public safety."

"MOBI is the first cellular telephone carrier to come up on this new system, but it'll be followed by T-Mobile and Sprint/NEXTEL over the next few weeks," said Gordon Bruce, director of the City Department of Information Technology. "We expect the remaining cellular providers will be up and running on E911 by the end of March."

The E911 system can identify and digitally pinpoint an emergency caller's location within seconds. This allows dispatchers to rapidly identify where the 911 originated, even if the caller doesn't give a location, and respond to emergencies wherever there is cellular telephone coverage.

In response to the Wireless Communications and Public Safety Act of 1999, the City worked with the five Public Safety Answering Points (PSAPs) to coordinate a unified approach to implementing the system.  

The system can locate calls within 3 to 250 feet. That's well within the Federal Communications Commission Phase I and Phase II requirements that wireless calls be located within 300 meters. The cost to bring up this phase at the City is approximately $1 million that was funded by the State E911 Commission.  

The City will need approximately another $4 million to complete the system, not including ongoing maintenance and the potential construction of co-location towers for the various providers in remote areas. The construction of these types of facilities in remote locations such as hiking trails can further enhance the delivery of public safety services.               

"The City and County of Honolulu is very proud of how the various PSAPs worked together to improve public safety," said Clement Chan, the City's network and security manager. "We could not have done this as quickly and cost effectively without the hard work and dedication of the PSAP personnel, MOBI and project team."