honoluluadvertiser.com

Sponsored by:

Comment, blog & share photos

Log in | Become a member
The Honolulu Advertiser
Posted on: Monday, March 5, 2007

Identity thieves love tourists

By Greg Wiles
Advertiser Staff Writer

Bob Arno, a Las Vegas-based criminologist who lectures on travel-related crime, shows how a pick-pocket can "accidentally" bump into you so you won't notice that he's relieving you of your wallet.

Photo courtesy Bob Arno

spacer spacer

BETTER SAFE THAN RIPPED OFF

People traveling need to be wary of the potential for identity theft just as much as they would be at home, according to Linda Foley, co-executive director of the Identity Theft Resource Center in San Diego.

"It's the responsibility of consumers to limit the amount of information they are carrying with them," said Foley, who recommends use of hotel safes.

She said people should never carry Social Security cards unless necessary and should fight the temptation to take wallets to the beach.

"They need to be aware of the situation and that things can happen."

Her group has published an Identity Theft Travel Tip booklet to help people prepare for trips. Among the recommendations:

  • Leave checkbooks and checks at home in a locked safe because checking account takeover is a difficult fraud to clear up.

  • Use a hotel safe to lock up laptops, personal digital assistants, passports and documents that contain personal information.

  • Pickpockets aren't only interested in your wallet. They may also lift an unattended laptop computer.

  • Don't take anything in your wallet unless it is absolutely necessary.

  • Watch out for "shoulder surfers" who may copy down information while you talk on a mobile telephone.

  • Leave bills at home. Don't use a trip to as an opportunity to catch up on paying them. Victims have reported that account information and other details have been stolen by people who've broken into rooms and scooped these up.

  • Lock up important papers if you authorize someone to be in your house while you are away. About one in 10 or more identity theft cases involves someone a victim knows.

  • spacer spacer

    In December, Honolulu resident Christine B.'s life changed as she checked into a Waikiki hotel.

    While inside, thieves popped open her car trunk and stole financial papers she'd taken from her house while it was treated for termites.

    "They would have been safer with the termites," said Christine, a University of Hawai'i professor who asked her real name not be used. The thieves also raided her bank account, bought laptop computers, iPods and ran up a $500 drinks tab one night at a Waikiki nightclub.

    "They were up all night spending on my credit card."

    Christine's experience illustrates the potential threat that identity theft poses for the state's tourism industry.

    Although it's difficult to find statistics on tourist-related identity thefts, Peter Tarlow, considered a leading expert on tourism and crime, says anecdotal evidence indicates the problem is increasing in vacation spots. He said Hawai'i isn't immune to this trend, though it probably isn't as bad as other beach resorts areas because of the attention local officials pay to tourism security.

    "It appears to be a growing problem around the world," said Tarlow, who has consulted with the U.S. government on tourism security issues and helps train police departments in tourist areas. "It's just that tourism areas lend themselves to this crime because people come and go so quickly."

    Identity theft has emerged as a leading concern for consumers as thieves use the Internet and other technology to pose as other people. The Federal Trade Commission, in a report released in February, said identity theft remains a top consumer problem, accounting for 36 percent of complaints it received in 2006. A survey by San Diego-based ID Analytics Inc. found Hawai'i had the sixth-worst record when it came to identity fraud.

    Like everyone, tourists can be prey to people who break into cars when they see a purse or wallet on a seat. Thieves find opportunities to victimize people by swooping up unattended items on beaches and picking pockets. There are even so-called "door-pushers," who cruise hotel corridors, giving a nudge on doors to find one that's not completely shut.

    The Visitor Aloha Society of Hawaii, an organization that helps tourist victims of crimes and accidents, said it's only received a few identity theft complaints. Last year, there was one case compared to the 631 reports of car break-ins it received. That one case had lasting effects, though, with the visitor reporting credit card problems for months after he went home, said Jessica Rich, society executive director.

    "It's a very personal crime, and I know it's a very painful crime," said Rich, who noted some cases might not be reported to her group because the identity theft may be discovered after the vacation is over. In some identity theft cases, victims don't know where the theft occurred.

    "People often don't realize it til months later," said Tarlow. Sometimes "it's very hard to track if this happened in your hometown, if it happened at a local convenience store by someone who moved on, or if it happened to people on vacation."

    In Christine's case, the realization was almost instantaneous.

    After she found the trunk open and documents missing, she began feverishly calling to shut down credit card and other accounts. Even then the criminals were able to use her cards and checks for a short time. The theft continues to give Christine problems.

    "I'm still dealing with it," she said. "I have to get all the bills straightened out and everything changed over."

    She did get some relief when police on Maui discovered some of her checks and other items when they arrested a visitor from the Mainland. She said the suspect was the same man photographed by a security camera at Central Pacific Bank as he took money out of her account.

    She said the suspect was from the Mainland and was facing similar criminal charges in Las Vegas.

    Bob Arno, a Las Vegas-based criminologist and co-author of "Travel Advisory!" a book about petty crime affecting travelers, said Christine's case may be unusual in that it involved someone from another state. He said his impression is that most tourism identity theft in Hawai'i is done by local drug users.

    "It's a very common thing when you get guys on meth," Arno said, noting as Tarlow did that in Hawai'i, while it's on the increase, tourist identity theft isn't as bad as in Las Vegas and some other destinations. One reason is the quick-hitting nature of tourist crimes here and the industry's efforts to maintain a safe and secure vacation spot.

    "I am absolutely sure the powers that be are watching," Arno said.

    Reach Greg Wiles at gwiles@honoluluadvertiser.com.