Updated at 3:04 p.m., Monday, March 26, 2007
Sprint Nextel resumes service after 3-hour outage
Advertiser Staff
Sprint Nextel's wireless phone service was disrupted statewide for about three hours today after an unknown problem occurred at a Nextel switching office in Honolulu.The company said the disruption began at 7:01 a.m. and the restoration of service began at around 9:44 a.m. Not all callers were able to get through once service was restored due to the high volume of calls, the company said.
The outage temporarily shut down all services for Nextel cell sites in Hawai'i. Service was restored after network engineers reset equipment at the Honolulu switching office.
There was no impact to the Sprint National Network or to Sprint's global Internet protocol wireline network, the company said.
Sprint Nextel said it regrets any inconvenience the incident may have had for its customers.
