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The Honolulu Advertiser
Posted on: Monday, May 7, 2007

Coming events

Advertiser Staff

BEST BETS

  • All the trigger words of successful customer service — dealing with the irate customer; proper telephone etiquette; appropriate — or inappropriate, as the case may be — body language; and credit card "protocol" will be covered in a three-hour class offered Friday by the Hawai'i Women's Business Center. The class, "WINNING CUSTOMER SERVICE STRATEGIES FOR SMALL BUSINESS," is scheduled 9 a.m.-noon at 1041 Nu'uanu Ave., Suite A. Presenter is Bobby Duncan, a customer service trainer. Fee; noncenter members welcome. Advance registration required: 526-1001.

  • Empowered by legislative funding to begin building tomorrow's elder care workforce today, Kapi'olani Community College will offer a series of six two-hour Family Caregiver Workshops, Thursday through June 16, on its Diamond Head Campus. Professional training will be offered in the areas of nursing, physical therapy, nutrition and occupational therapy. Small fee. Information: Cullen Hayashida, 734-9469; registration, 734-9211.

    WEDNESDAY

  • The what, when and where of filing business taxes will be the focus of a daylong, comprehensive "State and Federal Tax Procedure Workshop," sponsored by the Hawai'i Women's Business Center Wednesday in Kapolei: 9 a.m.-4 p.m., Kapolei Hale, 1000 Ulu'ohia St. Fee. Registration: 526-1001.

    THURSDAY

  • When it comes to business networking, are you "The Salesman," "The Mobster" or "The Careerist"? Learn which at a workshop Thursday, presented by the Hawai'i Women's Business Center. It is scheduled 5:30-7:30 p.m. at 1041 Nu'uanu Ave., Suite A. Fee; free to HWBC members. Registration: 526-1001.

    FRIDAY

  • Oceanic Time Warner's fourth annual Technology and Internet Expo will be held Friday on Maui. The "tech roadshow" will showcase the latest in high-speed Internet access for business, Internet security Web design, broadband technology and more, and is specifically geared toward Maui's technology corporations, small businesses, government, military and educational organizations. The expo, open to the public, will feature technologies from wireless and Internet service providers, hardware, software, Web-based technologies and networking systems, biotechnology, telemedicine, distance education and more. It is scheduled noon-6 p.m. at the Maui Beach Hotel. Tickets: $2 at door; free tickets at www.technologyandinternetexpo.com.

    SATURDAY

  • William G. Meyer III, an intellectual property and entertainment lawyer who represents many top recording artists, record labels, distributors and entertainment companies, will lead a two-part workshop on the legal and business aspects of the music business. The overview will include intellectual property law, industry contracts, digital music issues and how Acts 221 and 88 can help local artists and Hawai'i's music industry. The workshop, "Got Music Law? The Law & Business of the Music Industry," is scheduled 9 a.m.-noon this Saturday and next at Windward Community College, Hale Kuhina, Room 107, Kane'ohe. Fee. Registration: 235-7433.

    UPCOMING

    Chuck Steilen, former executive-in-residence at Hawai'i Pacific University, and incoming College of Business Administration dean, will discuss his vision for the school, and how it will address the needs of the local business community in a speech May 17. The Asia business expert has helped lead development and expansion of The Chinese University of Hong Kong, and has had extensive marketing and management consultant experience for organizations and governments in Asia and Canada. He speaks on "HPU Business Education Responds to a Global Marketplace," at the luncheon meeting of the HAWAII SOCIETY OF CORPORATE PLANNERS, 11:30 a.m.-1:30 p.m., at the Hawaii Prince Hotel Waikiki, Mauna Kea Ballroom. Higher registration fee after Friday; guests welcome. Information: Roberta Cullen, 537-2356. Registration forms: www.HSCP.org.

    Business meetings of general interest are listed in the "Coming Events" column each Monday. Submit notices at least two weeks in advance: Business Events, Business Section, The Honolulu Advertiser, P.O. Box 3110, Honolulu, HI 96802; fax to 525-6763; or e-mail ayonan@honoluluadvertiser.com. (For e-mailed releases, please include information in the body of the message, not in an attachment.)