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The Honolulu Advertiser
Posted on: Saturday, November 24, 2007

Consumers can now 'freeze' their credit reports

By Michelle Singletary

WASHINGTON — Just as the holiday shopping rush begins, all three of the major credit bureaus have decided they will provide consumers with a powerful tool to protect themselves from identity theft.

Within the last month, Equifax, Experian and TransUnion began offering consumers nationwide the option of freezing their credit reports. A security freeze is so much better than a "fraud alert," which is what consumers are typically advised to do when they are either victims of identity theft or think their information has been compromised.

A fraud alert simply tells potential lenders that they need to take extra care and certain steps before granting credit. The alert doesn't block access to your files, so it's not foolproof.

With a security freeze, lenders and businesses cannot get access to your credit files or your credit scores without your authorization. This means they aren't likely to issue new credit. That in turn greatly reduces the chance that a thief will be able to get credit in your name and damage your credit profile.

Until now, if you wanted to freeze your credit reports, you had to live in a state where the practice was allowed. Laws in 39 states (including Hawai'i) and the District of Columbia give consumers that option.

For details on security freeze laws, use Consumers Union's "Guide to Security Freeze Protection" at www.FinancialPrivacyNow.org. Consumers Union has compiled a detailed list of each state's law, including when and how you can lift the freeze. The site also provides direct links to the three credit bureaus' security freeze information. Just be sure to double check with each bureau when placing a security freeze to make sure you are sending the right information.

To implement a freeze, you will have to send a certified letter to each of the three major credit bureaus. When applying for a security freeze, you get a PIN (personal identification number) or password, which you will need to use to lift the freeze from your file. The security freeze will remain in place until you request that it be permanently removed or temporarily lifted for a specific time or for a particular creditor or company (for example, an employer or landlord wanting to check your credit history).

Experian enables consumers to lift the freeze within 15 minutes by making a request online or by phone. Equifax and TransUnion allow consumers to lift the freeze by phone or by mail, but the request can take up to three days from the date of receipt.