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The Honolulu Advertiser

Updated at 7:05 a.m., Friday, November 30, 2007

Kauai police issue warning about telephone scam

Advertiser Staff

LIHU'E — The Kaua'i Police Department is warning residents about telephone calls being made with a recorded message by a person claiming to be a representative of Kaua'i Community Federal Credit Union.

The message claims that the credit union has detected fraudulent activity and that the account of the person receiving the call has been frozen to protect against fraud.

The message asks the potential victim to call a toll-free number to reactivate their bank account.

Kaua'i police also report that the fraudulent caller uses an electronic technique to indicate on a caller ID screen that the phone call is being made from KCFCU's phone instead of from the caller's actual phone.

"Financial institutions are not known to solicit sensitive information from their members via telephone or through e-mail," said Kaua'i Police Assistant Chief Roy Asher.

Anyone who responded to fraudulent calls is encouraged to contact the Kaua'i Police Department at 808-241-1711. Reports may also be made to Hawaiian Telcom's security department at 808-643-7111.

KCFCU members who are concerned about their accounts may contact the Lihu'e office at 808-245-6791.