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The Honolulu Advertiser

Updated at 4:38 p.m., Thursday, October 25, 2007

Bank of Hawaii customers targeted by phishing e-mail

Advertiser Staff

Another phishing e-mail targeting Bank of Hawaii customers has begun circulating on the Internet, this time asking people to log on to their online accounts because services for online payments and transfers had expired.

The e-mail follows one earlier this week that offered customers $100 for filling out an online survey. The fake e-mails are an effort by crooks to trick people into giving account numbers, passwords and Social Security numbers.

Bank of Hawaii yesterday issued a warning about the survey scam saying people should not respond to what appears to be an e-mail from the bank.

The financial institution and others typically do not send out e-mails asking customers to submit personal I.D. information.

The new e-mail contains the message, "We are sorry to inform you that your online payments and transfers services are expired and must be renewed immediately. If you intend to use these services in the future, and prevent any similarly situations you must take action at once!"

Bank of Hawaii said it was working with law enforcement agencies and Web experts to shut down Web sites linked to the fraudulent e-mails. The bank said recipients of the phishing e-mails can forward them to emailfraud@boh.com.

The bank asks that people who mistakenly provided personal information to call it immediately at 888-643-3888.