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The Honolulu Advertiser
Updated at 3:22 p.m., Tuesday, February 26, 2008

Lemon law complaints fall to 66 last year from 77 in '06

Advertiser Staff

Consumer complaints under the state's "lemon law" covering new autos fell to 66 last year compared with 77 in 2006, according to the Department of Commerce and Consumer Affairs

At the same time, the value of refunds fell to $490,000 last year from $1 million the prior year. The law helps consumers who buy or lease new motor vehicles and have repeated problems getting them repaired under warranty.

Toyota and Honda had the fewest number of complaints compare with their market share.

Toyota had a market share of 30 percent and received fivecomplaints, or 7.6 percent of all complaints. Honda had a market share of 14.5 percent and also received 5 complaints.

Ford had a market share of 8.9 percent and received 12 complaints, or 18.1 percent of all complaints. General Motors had a market share of 8.8 percent and also received 12 complaints.