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The Honolulu Advertiser
Posted on: Friday, July 11, 2008

EARLY WAIT
Long line expected for new iPhone

 •  Belgium iPhone world's priciest

By Robbie Dingeman
Advertiser Staff Writer

Hawaii news photo - The Honolulu Advertiser

Rich Coughlin, sporting a "first in line" T-shirt he made with girlfriend Casey Verbeke, plans to replace his first-generation iPhone with the new 3G phone today. He plans to be at Ala Moana at 4:30 a.m. today.

JOAQUIN SIOPACK | The Honolulu Advertiser

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MORE PAPERWORK NEEDED TO ACTIVATE 3G PHONE

The lure for most of the customers asking about Apple's new iPhone at Ala Moana yesterday seemed to be its faster Internet service. The new version is also cheaper than the first generation. The iPhone 3G has a suggested retail price of $199 for the 8GB model and $299 for the 16GB model in both Apple and AT&T's retail stores and requires a new two-year contract with AT&T.

To buy and activate iPhone 3G, you need more paperwork than the original buyers did, partly because the phone is activated while the customer is in the store:

  • Credit card

  • Social Security number

  • Valid government-issued photo ID

  • Current wireless account number and password or PIN (if you're new to AT&T)

    Source: Apple Inc.

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    Rich Coughlin wants to be Honolulu's first new iPhone customer so much that he and girlfriend Casey Verbeke crafted "first in line" T-shirts to wear today.

    They started waiting in line yesterday afternoon for the new 3G phone when Coughlin, a Coast Guard yeoman, finished work and headed to Ala Moana Center's Apple store.

    "There's just something about being first," Coughlin said with a grin. "I'm not worried about not getting one."

    He had to leave his spot at 9 p.m. when the shopping center closed. But Coughlin and Verbeke planned to be back by 4:30 this morning to reclaim that first-in-line spot when other devotees are expected to join the line and the mall opens to the public at 5 a.m.

    He's optimistic that he can hold on to that first spot. By yesterday afternoon, folks were stopping by to chat with him but no one was trying to elbow him out.

    Apple stores across the country are opening early — at 8 a.m. — to roll out the new phone.

    Yes, Coughlin's a devout Mac user eager to switch to the latest iPhone technology. But he said the best new thing is likely to be the faster Internet. "There's nothing that special about the new iPhone," he said.

    He'd be happy to buy one for Verbeke but said she's sticking with the cellular company that most of her family favors because it's a whole lot cheaper.

    Center spokesman Matthew Derby said Ala Moana is prepared for a line of technophiles, perhaps one to rival last June's iPhone debut when the line of several hundred people wrapped around Macy's.

    "We don't know how many," he said. "We're anticipating a pretty nice crowd." Derby said the mall typically bans overnight lines because of "safety and security" concerns.

    Derby said the center expects people to bring umbrellas, towels or beachmats but discourages bulky items.

    Coughlin already was getting a lot of drop-by traffic at the mall yesterday afternoon from folks who have seen him seated outside the store, enjoying the free Wi-Fi hot spot, cruising the Internet on his first-generation iPhone.

    The other Hawai'i Apple store is at Kahala Mall where the line can begin to form inside from 6 a.m., said spokeswoman Kelly Kauinana. She said the mall doors will open at 6 a.m. as usual but no chairs, beach mats and coolers will be permitted in line.

    Apple said the new phones will be available at more than 1,800 AT&T locations across the United States but Kahala spokeswoman Kauinana said they will not be for sale at the kiosk at the mall today.

    An Apple employee who responds to media inquiries said the company does not release information about the number of iPhones offered for sale at a launch.

    The price is the same in Hawai'i as other U.S. markets.

    Coughlin said this is only the second time he camped in a line to buy something new. The first was in Detroit to get a Nintendo Wii. And that was a Christmas present for his younger siblings.

    Reach Robbie Dingeman at rdingeman@honoluluadvertiser.com.