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The Honolulu Advertiser
Updated at 5:28 p.m., Thursday, March 20, 2008

Aloha bankruptcy: Q and A

Advertiser Staff

Aloha Airlines issued the following list of questions and answers relating to today's bankruptcy filing.

Will tickets, coupons and reservations for future Aloha flights be honored throughout the reorganization process?

We will be asking the Bankruptcy Court to allow us to continue operations so that we can honor existing reservations, accept new reservations, and carry on our cargo and contract services businesses. As long as the court accepts our financial plan to continue operating, it should be business as usual.

Does the Chapter 11 filing affect the AlohaPass frequent-flier program?

As long as the court allows us to keep operating, there should be no change to the AlohaPass program.

What if I am holding a reservation and will be traveling in the next 48 hours, can I still expect my Aloha flight to operate?

Yes as long as the court allows us to operate.

Will the Aloha AirAwards Card continue to earn mileage?

Yes as long as the court allows us to operate.

Will this affect the safety of Aloha Airlines operations?

Safety will always remain Aloha's top priority.

Will this mean a reduction in inter-island or trans-Pacific flight schedules?

At this time, we are not anticipating any reduction.

Will there be any changes to Aloha's air-freight cargo service?

At this time, we do not anticipate any changes.

Will there be any changes to Aloha's contract service business?

At this time, we do not anticipate any changes.

Can passengers request a refund for unused unrestricted refundable tickets?

Yes. There are no changes to Aloha's refund and ticketing policies.

How do I get more information?

Go to Aloha's Web site at www.AlohaAirlines.com, where information will be updated as it becomes available.