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The Honolulu Advertiser
Updated at 4:05 p.m., Thursday, September 11, 2008

New security screening lanes open at Honolulu airport

By Robbie Dingeman
Advertiser Staff Writer

State and federal authorities today unveiled different lanes for airport security screening at Honolulu International Airport to try to improve the travel experience.

The federal Transportation Security Administration came up with the "Diamond Self-Select Lanes" program, adopted by the state Department of Transportation starting today at Checkpoint 5, which primarily serves passengers traveling on United, Northwest, Continental and American airlines.

Travelers decide which category matches them best and get in that line.

Officials said the plan has helped in other cities and they chose the seventh anniversary of the Sept. 11th attack to start the program here.

It is designed to funnel travelers into three categories with these descriptions and signs:

  • Expert. Black Diamond sign. Frequent travelers who know federal guidelines, travel light and quickly remove items for inspection, such as laptops and liquids in small containers in a quart-sized zip-top bag.

  • Casual. Blue Square sign. Travelers who are somewhat familiar with federal procedures but have multiple pieces of carry-on luggage.

  • Family/Special Assistance. Green Circle sign. Families with small children, elderly passengers, groups of people, unfamiliar with travel procedures that have developed in recent years, and generally anyone needing assistance or extra time to navigate security.

    The local head of the TSA is Glen Kajiyama, federal security director for Honolulu. He said improvements make for more than just simpler security.

    "The program's goals are to create a calmer environment at the airport security checkpoint, while making the screening experience less stressful and more user-friendly for travelers," Kajiyama said.

    And he said it also should help sort the potential problem passengers from the harried masses. "A calmer checkpoint makes it easier for security officers to identify persons exhibiting certain suspicious behaviors," he said.

    The "Diamond Self-Select" lanes program was introduced at Salt Lake City and Denver airports in February of this year. Since then, 36 other airports have adopted the program, with more than 50 expected to join by next month.

    Federal officials said about 300,000 passengers use the self-select lanes every day or about 15 percent of the traveling public.

    The state will consider expanding the program after evaluating how it's working at one of the airport's busiest checkpoints, said deputy director Brian Sekiguchi.

    "We will look at how we can expand the program to other high-volume checkpoints at Honolulu International Airport," Sekiguchi said.

    Reach Robbie Dingeman at rdingeman@honoluluadvertiser.com.