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The Honolulu Advertiser
Posted on: Tuesday, April 7, 2009

BUSINESS BRIEFS
Hawaiian Air tops in quality ratings

Advertiser Staff

Hawaii news photo - The Honolulu Advertiser

Hawaiian Airlines was best of all airlines in on-time performance in a recent quality ratings study.

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Hawaiian Airlines has won the top perch in a quality ratings study that looked at air carrier performance last year in terms of on-time performance, baggage handling, denied boardings and customer complaints.

Mesa Airlines, operator of Hawaiian's rival interisland carrier, go!, ranked 14th of the 17 airlines examined by researchers at Saint Louis University and Wichita State University.

Hawaiian was best of all airlines in on-time performance, and was second-best in denied boardings and mishandled baggage.

The researchers said Mesa's denied boarding performance and customer complaint rate improved from 2007. They said the carrier's mishandled baggage rate was lower but was above the industry rate. Mesa slipped in the rankings from 12th place last year. Hawaiian wasn't included in the rankings last year.


BULLETIN TO START MORNING DELIVERY

The Honolulu Star-Bulletin will switch to morning home-delivery as it changes from a broadsheet newspaper to a tabloid format on April 13. The new format is similar in size to MidWeek, the Star-Bulletin's sister publication.

The Star-Bulletin is running advertisements announcing the changes as it drops afternoon home delivery. The Star-Bulletin is the state's second-largest daily newspaper and competes with the larger Honolulu Advertiser for readers and advertisements.


UH SYSTEM SELLS $100M IN BONDS

The University of Hawai'i system has successfully sold about $100 million in bonds and will use the proceeds for renovations, additions, campus development and refunding of debt issued at higher interest rates.

UH said more than half of the bonds were sold to individual investors and had a yield ranging from 0.95 percent to 5.5 percent with a final maturity of Oct. 1, 2038.

Projects funded by the sale included a $16.5 million renovation of UH-Manoa student housing, a $22.5 million addition to the Biomed Building on the Manoa campus, $7 million for a UH-Hilo Bookstore Campus Center addition, and $20 million for the development of a Kapolei campus.

About $13.3 million will be used to refund bonds issued in 1995 for a faculty housing project.


ALA MOANA DISNEY STORE MOVING

The Disney Store at Ala Moana Center closed last week, but will reopen in a different part of the mall in June.

The children's retailer is making way for a planned Victoria's Secret store slated to open Oct. 1.

Mall owner General Growth Properties said Disney will relocate to a spot at the opposite end of the mall, the diamond head wing anchored by Macy's, between Guess and Tori Richard on the main mall level.

The 20,000-square-foot Victoria's Secret store will be the first in Hawai'i for the company.