Honolulu will get some of the 165 call center jobs that UAL Corp.'s United Airlines is bringing back to the U.S. from India to help improve customer service.

The jobs will be spit between Honolulu and Chicago, the company said, without providing a breakdown of how many positions will go to each city. The jobs will be filled by workers who now handle reservations, the Chicago-based airline said. Beginning in April, the workers will add customer-relations duties, which involve issues or complaints after travel.

"More sophisticated conversations with our guests are much better suited for us to handle instead of a third-party partner," said Robin Urbanski, a spokeswoman. "We clearly have the deep industry expertise to help our guests navigate through their options."