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The Honolulu Advertiser
Posted on: Thursday, March 26, 2009

BUSINESS BRIEFS
BUSINESS
Dunkerley is Salesperson of Year

Advertiser Staff

Hawaii news photo - The Honolulu Advertiser

Hawaiian Air's Mark Dunkerley was praised for raising "the bar in our local airline industry" since signing on in 2002.

ADVERTISER LIBRARY PHOTO | 2008

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Hawaiian Airlines President and CEO Mark Dunkerley has been named Salesperson of the Year for 2008 by the Sales and Marketing Executives International of Honolulu.

Dunkerley will be honored tomorrow at SMEI's annual SPOY luncheon at the Sheraton Waikiki Hotel.

"Since he joined the company in 2002, Hawaiian has raised the bar in our local airline industry, increasing its flight schedule and improving its products and services to the benefit of Hawai'i residents and our visitors alike," said Dave Livingston, president of the local SMEI chapter.

Dunkerley also is the incoming chairman of the board of directors for the Hawai'i Visitors and Convention Bureau and serves as a director on boards of the Hawaii Business Roundtable and the Chamber of Commerce of Hawaii.


CONSUMER FRAUD COMPLAINTS SURGE

Consumer fraud complaints in Hawai'i increased 46 percent in 2008 from 2007, Hawai'i's Better Business Bureau reported yesterday.

Last year, Hawai'i consumers made 3,689 fraud complaints and ranked 14th for such complaints nationwide on a per capita basis.

Dwight Kealoha, chief executive officer of Hawai'i's Better Business Bureau, credits much of the increase in complaints to greater awareness by consumers on how to recognize and report fraudulent activities.

Complaints throughout the state include those for third party and creditor debt collection, Internet services, shop-at-home and catalog sales, and foreign money offers and counterfeit check scams.

Nationwide, the FTC logged more than 1.2 million complaints between Jan. 1 and Dec. 31, 2008, up from just more than 1 million in 2007.

For consumer information or to file a complaint, visit http://www.hawaii.bbb.org.


NEWSPAPERS STILL KEY IN HONOLULU

Honolulu ranks among the top metropolitan areas when it comes to adults who have either read a newspaper or a newspaper Web site during the past week.

Newspaper ratings service Scarborough Research found Honolulu ranked in the top fourth of 81 metropolitan areas it surveyed, with 82 percent of adults reading either the printed page, home page or both of a newspaper during a one-week period.

That was higher than the national average of 75 percent. Rochester, N.Y., had the highest readership at 87 percent while Las Vegas and Bakersfield, Calif., were lowest at 59 percent.