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The Honolulu Advertiser
Posted on: Sunday, November 20, 2005

Getting started on eBay? Learn tricks of trade first

 •  The Ebay ripple effect

By Greg Wiles
Advertiser Staff Writer

EBay is sometimes referred to as an online flea market. A more accurate description is that it's the world's biggest Internet marketplace, where people can list and bid on auction items as well as buy items at set prices.

Sellers far outnumber buyers, ranging from people who are cleaning out their garages to retailer Best Buy Co. and computer seller Dell Inc.

Aaron Oya, U.S. Postal Service small-business specialist in Honolulu, said he's seen estimates that people typically have $1,500 worth of unused items they can sell on eBay. There are several routes to learn how to sell those items on eBay.

Potential merchants should familiarize themselves with the workings of the site and develop an understanding of how eBay's feedback rating system works, eBay's PayPal payments service, why most auctions end on Sundays and what to do about buyer disputes.

Prospective sellers can start by:

  • Going through an online tutorial on the eBay site, or take a more extensive course through a school eBay operates on its Web site.

  • Taking classes offered by eBay-certified education specialists. Some of the "free" commercial seminars can offer insight into selling, but some are designed to market software or other products that casual sellers don't need.

    To find an education specialist, click on the "site map" links at the very top or bottom of eBay's home page. Then find the "eBay University" under the "Help" section. A link to the education specialist page is included there, as well another about taking eBay University classes.

  • Books such as "The Official eBay Bible" by eBay's Jim Griffith, "Starting an eBay Business for Dummies" by Marsha Collier or "eBay the Smart Way" by Joseph Sinclair are good starters. More advanced sellers should check out "eBay Strategies" by Scot Wingo.

    Reach Greg Wiles at gwiles@honoluluadvertiser.com.