How to choose an exceptional pet-care professional
By Hawaiian Humane Society
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In 2006, the American Pet Products Manufacturers' Association estimated that pet owners spent more than $9.3 billion on pet goods and medicines and $2.7 billion dollars on pet services, including grooming, boarding and pet-sitting.
A good pet owner does a few basic things, such as providing food and shelter, regular veterinarian visits and spending quality time with the animal. These days, owners are also indulging their pets with play dates at doggie daycare centers or hair styling at pet salons.
With so much attention and pampering provided to animal companions, it makes sense to select pet-care professionals as carefully as you would choose the family physician or dentist.
"Always conduct interviews with your potential pet-care providers," says Tammy Kubo, founder of the Hawaii Pet Nanny. "The person you select to care for your pets when you are not around has a huge responsibility. If you are hiring a pet-care service that comes to your home, interview the provider and make sure they are trustworthy, knowledgeable, licensed and bonded. Ask a lot of questions and work with a company that you are comfortable with."
Aside from private pet-care services, training and socializing your dog is a necessity. Take the time to help your pet learn good behavior from a trainer who promotes positive reinforcement using treats and praise, rather than one who punishes or "corrects" undesirable actions. Instructors should encourage dialogue and be courteous to animals and humans. Consider attending a class without your pet and observe how the instructor interacts with the animals and their owners. If you are trying to solve behavioral issues, such as house soiling, unnecessary barking or aggression, seek a company with an on-staff animal behaviorist.
Other factors to consider are class size, how the trainer works with his pupils and if ample class time is provided to practice the skills being taught. Is homework being assigned? Instructors should provide clear instructions and written handouts on how to teach the behaviors so you and your pet can practice at home.
Be wary of offers guaranteeing success. Trainers cannot and should not offer guarantees because there are many factors beyond their control such as breed-specific behaviors, individual temperament, owner commitment and experience. Look for an instructor who is willing to ensure client satisfaction with his professional services.
Taking your pet to a groomer is not a necessity, but it is often more convenient. Grooming is more than just a haircut; it may include bathing, combing, nail- clipping, ear-cleaning and controlling external parasites. While some animals don't seem to mind being groomed, others would rather avoid it. Find a professional who strives to make grooming a pleasant experience for your pet.
Research your options and conduct interviews with various pet-care professionals. Friends or family members with animals are a good resource. Contacting a company's client references may also be helpful. Dog training resources and other information are at www.hawaiianhumane.org (go to the "Pet Care & Advice" link).
Besides providing high-quality care for your pet, other factors to consider are customer service, facility cleanliness, office hours and location. Ask for a tour of the facility, which should be clean, comfortable and wellorganized.